LEGAL CENTER

Terms for website use, wallet access, and user responsibility

These terms set the legal boundaries for using Ledger related website pages, download links, support content, wallet app entry points, external services, and information about hardware wallets and digital assets.

Last updated: 2026-06-13Applies to website pages, downloads, support content, and related service entry points

1. Scope and acceptance

By accessing or using the website, download pages, support content, product links, or related service entry points, users are deemed to have reviewed these legal terms and the policies referenced here.
These terms apply to informational pages, navigation links, downloads, support materials, and references to Ledger Wallet, hardware wallets, crypto assets, Web3 services, and third party platforms.
If a separate product, sales, platform, app store, or third party service agreement applies, that separate agreement may govern the relevant transaction or service in addition to these terms.

2. Information nature and no professional advice

Website content is provided for general information, product orientation, and user education. It is not investment, trading, legal, tax, accounting, or personalized financial advice.
Digital asset decisions require independent review of market conditions, network rules, local regulations, fees, custody choices, and the user’s own risk tolerance.
No statement on the website should be treated as a guarantee of price, yield, network performance, service availability, tax treatment, or legal outcome.

3. User eligibility and legal compliance

Users are responsible for determining whether they may access the website, download an app, purchase a device, hold crypto assets, transfer tokens, stake assets, or connect to Web3 services in their jurisdiction.
Access to certain content, devices, apps, networks, or third party services may be restricted by local law, sanctions rules, provider policy, age requirements, or platform availability.
A feature being visible on the website does not mean it is available, lawful, or appropriate for every user or location.

4. Wallet access and credential responsibility

Users are responsible for protecting devices, PINs, passwords, recovery phrases, seed phrases, private keys, wallet credentials, and account access methods.
Recovery phrases, seed phrases, private keys, PINs, and wallet passwords should not be entered into websites, emails, forms, social messages, support chats, or unknown apps.
Losses caused by disclosure, mis-signing, wrong network selection, incorrect addresses, unauthorized access, device loss, backup failure, or user error may remain the user’s responsibility.

5. Device screen review and transaction approval

When a Ledger device or other hardware signer is used, users should review the address, network, asset, amount, fee, contract permission, and approval details on the device screen before confirming.
The website may describe wallet workflows, but chain transactions, approvals, swaps, staking actions, and transfers are initiated and confirmed through external apps, networks, devices, or third party services.
On-chain transactions may be irreversible once submitted. Users should cancel any action when the device screen does not match the intended transaction.

6. Downloads, software, and external platforms

Download links, app store links, firmware references, and platform instructions may depend on external providers, operating systems, browser rules, device compatibility, and version availability.
Users should verify the app name, source, operating system, version, permissions, and device prompts before installing software or connecting a wallet device.
The website is not responsible for outages, policy changes, app store decisions, operating system restrictions, malware on user devices, or third party download failures.

7. Third party services and external links

The website may link to product pages, app stores, payment providers, exchanges, on-ramp services, swap providers, staking services, blockchain explorers, analytics tools, educational resources, or developer portals.
Third party services operate under their own terms, privacy notices, fees, eligibility rules, risk disclosures, and support procedures.
Users should review third party permissions, contract addresses, fee structures, withdrawal limits, refund rules, and regional restrictions before using those services.

8. Intellectual property and brand use

Website text, design elements, logos, graphics, product names, layout, and other materials may be protected by trademark, copyright, design, database, or other intellectual property laws.
Users may not copy, modify, republish, scrape, mirror, reverse engineer, or commercially reuse website materials except where permitted by law or written authorization.
Third party names, logos, assets, and links remain the property of their respective owners and are referenced only for identification or interoperability context.

9. Privacy, cookies, and data handling

Personal data, technical identifiers, support request content, analytics data, cookies, and similar technologies are addressed in the Privacy Policy and Cookie Policy.
Users should not submit recovery phrases, seed phrases, private keys, PINs, wallet passwords, or other sensitive wallet credentials through any website form or support channel.
Where multiple policies apply, privacy and cookie rules govern data handling, while these legal terms govern general website use and responsibility boundaries.

10. Availability, accuracy, and changes

Content, links, product descriptions, supported assets, regional availability, third party features, and platform requirements may change without prior notice.
Reasonable efforts may be made to keep information current, but no guarantee is made that every page, link, price, asset list, feature, or external reference is complete, accurate, or uninterrupted.
The website may be updated, suspended, corrected, redirected, or discontinued in whole or in part for technical, legal, security, commercial, or operational reasons.

11. Liability limits

To the maximum extent permitted by applicable law, liability for indirect, incidental, consequential, special, punitive, exemplary, trading, market, data, device, access, or digital asset losses is excluded or limited.
The website is not responsible for losses caused by market volatility, chain congestion, failed transactions, unsupported networks, malicious contracts, user device compromise, third party service failure, or user credential disclosure.
Nothing in these terms excludes liability that cannot be excluded under applicable law.

12. Policy order, updates, and contact

These terms should be read together with the Privacy Policy, Cookie Policy, Disclaimer, support content, and any separate product, sale, app store, or third party terms that apply.
If policies conflict, the more specific policy normally governs the specific topic, unless applicable law requires a different result.
Questions about legal terms, policy interpretation, privacy rights, or support issues should be submitted through the relevant contact or support channel without including recovery phrases, private keys, PINs, or wallet passwords.

Related legal policies

Review the specific policy that applies to data handling, cookies, risk limits, or support requests before continuing.

Privacy policyPersonal data, retention, rights, and processing limits.Cookie policyCookie categories, browser controls, and similar technologies.DisclaimerRisk allocation, information limits, and liability boundaries.Support centerDevice, connection, recovery phrase, and wallet help.

Review the relevant policy before using a wallet workflow

When a download, device connection, transaction, or support request is involved, verify the source and keep wallet credentials out of websites and chats.

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