COOKIE POLICY

Cookies, storage technologies, and user controls

Cookies, local storage, pixel tags, and log identifiers may be used to keep Ledger pages working, remember basic preferences, measure performance, and detect abnormal requests.

Last updated: 2026-06-13 Applies to website pages, download entries, support pages, and related policy areas

1. Scope of this Cookie Policy

This Cookie Policy applies when users visit Ledger-related website pages, download entry points, support areas, and policy pages.
It explains how cookies and similar technologies may be placed, read, stored, or managed in a browser or device.
It should be read together with the Privacy Policy, because some cookie data may qualify as personal data under applicable law.

2. What cookies and similar technologies are

Cookies are small text files stored by a browser or device to recognize a session, remember a setting, or support site functionality.
Similar technologies may include local storage, session storage, pixel tags, software identifiers, device signals, and server log identifiers.
These technologies do not store crypto private keys, recovery phrases, seed phrases, PINs, or transaction approval authority.

3. Strictly necessary technologies

Necessary cookies and storage technologies support page loading, language routing, session continuity, security checks, and basic request handling.
Without these technologies, some pages, navigation elements, forms, or platform selection features may not work as intended.
Necessary technologies are generally used because they are required for the site to function or to maintain basic service security.

4. Preference technologies

Preference technologies may remember language choices, region hints, dismissed notices, display settings, or basic interface selections.
They help reduce repeated prompts and keep user-selected settings available during later visits.
If preference technologies are disabled, users may need to repeat the same selections on future visits.

5. Analytics and performance technologies

Analytics technologies may measure visits, page paths, button interactions, platform selections, referral sources, and general performance signals.
These measurements help identify broken links, slow pages, unclear navigation, or recurring support and download issues.
Analytics data should be limited to what is reasonably needed for measurement, reporting, troubleshooting, and site improvement.

6. Security and abuse prevention technologies

Security identifiers may be used to detect abnormal traffic, repeated failed requests, automated abuse, suspicious form activity, or unusual access patterns.
These technologies may support fraud prevention, service protection, incident analysis, and technical troubleshooting.
Security checks do not replace the user's duty to verify addresses, networks, amounts, fees, and approval details on the Ledger device screen.

7. Third party cookies and external tools

Some cookies or identifiers may be set by third-party providers used for hosting, analytics, embedded content, download routing, email delivery, or support tools.
Third-party providers process information under their own terms, privacy notices, cookie policies, and technical controls.
External app stores, payment services, educational resources, or linked websites may use their own tracking or storage technologies outside this site's control.

8. Consent, notices, and user choices

Where required by law, users may be shown notices, consent banners, preference panels, or other mechanisms before non-essential cookies are used.
Users may be able to accept, reject, or adjust certain categories of cookies depending on local law and the tools available on the site.
Withdrawing or changing consent does not usually affect processing that occurred before the change, unless applicable law provides otherwise.

9. Browser and device controls

Most browsers allow users to delete, block, restrict, or receive warnings about cookies through browser settings.
Mobile operating systems, privacy extensions, and device settings may also limit tracking, advertising identifiers, cross-site cookies, or local storage.
Blocking all cookies may affect login flows, language preferences, analytics accuracy, page continuity, and some support or download features.

10. Retention and expiration

Session cookies may expire when the browser closes, while persistent cookies may remain for a defined period unless deleted earlier.
Retention periods vary according to the cookie type, purpose, provider settings, legal requirements, and user browser controls.
Cookie data should not be retained longer than reasonably necessary for the purpose for which it was collected, unless law or security needs require otherwise.

11. Sensitive credential limits

Recovery phrases, seed phrases, private keys, PINs, wallet passwords, and device unlock credentials should not be submitted through cookies, forms, websites, emails, or support chats.
Cookies cannot approve blockchain transactions or authorize wallet activity; transaction approval should be reviewed on the Ledger device screen where applicable.
If a prompt asks for a recovery phrase, seed phrase, or private key, users should stop and verify the source before continuing.

12. Updates and contact

This Cookie Policy may be updated to reflect changes in technology, legal requirements, providers, site features, or user control options.
The updated version becomes effective when posted, unless a different effective date is stated.
Questions about cookies, storage technologies, or privacy choices should be submitted through the contact or support channels made available on the site.

Related policy pages

Privacy, legal, disclaimer, and support pages describe related rules for data handling, site use, responsibility limits, and device support.

Privacy policy Personal data categories, processing purposes, retention, and user rights. Legal center Website terms, user duties, third-party links, and policy order. Disclaimer Information limits, crypto risks, third-party services, and liability limits. Support center Device setup, connection checks, recovery phrase guidance, and troubleshooting.

Use Ledger Wallet with current browser settings

Cookie choices may affect language preferences, analytics, and page continuity, but they do not authorize wallet transactions or replace device screen review.

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